EA
Edward A

1 reviews | Active since Feb 2019

25 May 2022, 10:07

If you like rudely being charged for nothing, this is the company for you!

Having used KCS for over a year, dealing with poor service delivery and (at times) support staff that did their best, I ended my contract with KCS, notified all the relevant people and confirmed cancellation. A month later, they have the gall to try and debit my account for a service I am no longer subscribed to. I contacted KCS and had to send their own emails back to them to show that all the arrangements had already been made. After all this, failing to do their own admin, and charging me *******ly for a service that was not even being provided, not even a simple "sorry" over the various calls and emails made at MY expense to fix their inadequacy.

Truly pathetic customer service that seems to show that this company will unashamedly take your money for nothing, and don't care about their customers in the slightest.

0
Replies (0)