So helpful, customer friendly, fixed my issue after months of double and triple billing with webafrica

Absolutely amazing.

I struggled with Webafrica for months- they were taking money out of my account at random times and more than double the amount we agreed to. For months I struggled to get this corrected with Webafrica.

When I reached out to the ISPA I received a call the same day to get more detail on my issue, the issue was lodged the next day and within a very short amount of time I have the people in webafrica who had the ability to fix my issue dealing with the query. All billing errors were fixed and because I was nervous to trust webafrica with my bank account details again I requested that the ticket with ISPA remain open for 3 months to ensure the error was actually fixed- they happily kept it open.

I now know that ISPA is THE way to get an issue solved with these internet service providers. I found many reviews for many different ISPA's and all with ********** customer reviews so switching was not my top option- thanks to ISPA I know that they should be the go-to company.