VG
Veronique G
1 reviews | Active since Sept 2016
15 Nov 2024, 08:05
The service is fast and customer service is good
The service is fast and customer service is good. I will refer Infogro to anyone else
Helpful (0)
Replies (1)0
Replies (1)Infogro's replyOfficial
29 Nov 2024, 12:15Good Day Veronique
Thank you for taking the time to provide us with your rating and feedback.
We continuously strive to provide a better service today compared to yesterday. Even though we have satisfied some of your expectations ,we would appreciate if you can provide us with some more info regarding some of the problems that you have encountered with our service. Even though it was resolved promptly its not our desired outcome. Fixing the problems permanently is what our desired outcome would be. We would like to improve every step in the customer journey without causing frustrations down the line.
Please share with us some of the problems that you have encountered in order to investigate. This will help us improve our product/service delivery.
- feedback [at] infogrosp.co.za
Once again thank your for the positive feedback and we appreciate your continuous business
Regards
Marcel
Thank you for taking the time to provide us with your rating and feedback.
We continuously strive to provide a better service today compared to yesterday. Even though we have satisfied some of your expectations ,we would appreciate if you can provide us with some more info regarding some of the problems that you have encountered with our service. Even though it was resolved promptly its not our desired outcome. Fixing the problems permanently is what our desired outcome would be. We would like to improve every step in the customer journey without causing frustrations down the line.
Please share with us some of the problems that you have encountered in order to investigate. This will help us improve our product/service delivery.
- feedback [at] infogrosp.co.za
Once again thank your for the positive feedback and we appreciate your continuous business
Regards
Marcel
Infogro's reply29 Nov 2024, 12:15
Official
Good Day Veronique
Thank you for taking the time to provide us with your rating and feedback.
We continuously strive to provide a better service today compared to yesterday. Even though we have satisfied some of your expectations ,we would appreciate if you can provide us with some more info regarding some of the problems that you have encountered with our service. Even though it was resolved promptly its not our desired outcome. Fixing the problems permanently is what our desired outcome would be. We would like to improve every step in the customer journey without causing frustrations down the line.
Please share with us some of the problems that you have encountered in order to investigate. This will help us improve our product/service delivery.
- feedback [at] infogrosp.co.za
Once again thank your for the positive feedback and we appreciate your continuous business
Regards
Marcel
Thank you for taking the time to provide us with your rating and feedback.
We continuously strive to provide a better service today compared to yesterday. Even though we have satisfied some of your expectations ,we would appreciate if you can provide us with some more info regarding some of the problems that you have encountered with our service. Even though it was resolved promptly its not our desired outcome. Fixing the problems permanently is what our desired outcome would be. We would like to improve every step in the customer journey without causing frustrations down the line.
Please share with us some of the problems that you have encountered in order to investigate. This will help us improve our product/service delivery.
- feedback [at] infogrosp.co.za
Once again thank your for the positive feedback and we appreciate your continuous business
Regards
Marcel
