KM
Kedisaletse M
1 reviews | Active since Jun 2024
29 Jun 2024, 10:03
So far it has been t...
So far it has been the best internet provider, there's been some problems but they make sure they notify their clients and also assist immediately when one needs assistance.
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Replies (1)
Infogro's replyOfficial
05 Jul 2024, 17:04Good Day Kedisaletse
Thank you for taking the time to provide us with your rating and feedback.
We continuously strive to provide a better service today compared to yesterday. Even though we have satisfied some of your expectations ,we would appreciate if you can provide us with some more info regarding some of the problems that you have encountered with our service. Even though it was resolved promptly its not our desired outcome. Fixing the problems permanently is what our desired outcome would be. We would like to improve every step in the customer journey without causing frustrations down the line.
Please share with us some of the problems that you have encountered in order to investigate. This will help us improve our product/service delivery.
- feedback [at] infogrosp.co.za
Once again thank your for the positive feedback and we appreciate your continuous business
Regards
Marcel
Thank you for taking the time to provide us with your rating and feedback.
We continuously strive to provide a better service today compared to yesterday. Even though we have satisfied some of your expectations ,we would appreciate if you can provide us with some more info regarding some of the problems that you have encountered with our service. Even though it was resolved promptly its not our desired outcome. Fixing the problems permanently is what our desired outcome would be. We would like to improve every step in the customer journey without causing frustrations down the line.
Please share with us some of the problems that you have encountered in order to investigate. This will help us improve our product/service delivery.
- feedback [at] infogrosp.co.za
Once again thank your for the positive feedback and we appreciate your continuous business
Regards
Marcel
Infogro's reply05 Jul 2024, 17:04
Official
Good Day Kedisaletse
Thank you for taking the time to provide us with your rating and feedback.
We continuously strive to provide a better service today compared to yesterday. Even though we have satisfied some of your expectations ,we would appreciate if you can provide us with some more info regarding some of the problems that you have encountered with our service. Even though it was resolved promptly its not our desired outcome. Fixing the problems permanently is what our desired outcome would be. We would like to improve every step in the customer journey without causing frustrations down the line.
Please share with us some of the problems that you have encountered in order to investigate. This will help us improve our product/service delivery.
- feedback [at] infogrosp.co.za
Once again thank your for the positive feedback and we appreciate your continuous business
Regards
Marcel
Thank you for taking the time to provide us with your rating and feedback.
We continuously strive to provide a better service today compared to yesterday. Even though we have satisfied some of your expectations ,we would appreciate if you can provide us with some more info regarding some of the problems that you have encountered with our service. Even though it was resolved promptly its not our desired outcome. Fixing the problems permanently is what our desired outcome would be. We would like to improve every step in the customer journey without causing frustrations down the line.
Please share with us some of the problems that you have encountered in order to investigate. This will help us improve our product/service delivery.
- feedback [at] infogrosp.co.za
Once again thank your for the positive feedback and we appreciate your continuous business
Regards
Marcel