VCBi
Victor Chaapo Bvurere info
1 reviews | Active since Oct 2024
22 Oct 2024, 17:43
Sent my enquiry around 16:00Hrs yesterday in a split second Anoeschka attended to me
Sent my enquiry around 16:00Hrs yesterday in a split second Anoeschka attended to me. In no time at all, she had handed over to Monique and accounts where already busy doing what they do best. l had to get second witness sorted and 16:30 Hrs time was up just when I had clicked the sent button. Anoeschka assured me I will be assisted first thing in the morning. Which l was. She meant her words. This morning I got the call and what is left now is follow up with Open Serve to see to it that l get activated. That process hasn't been done yet so that's what I am now waiting for. Otherwise Infogro side💪🏽👌🏽
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Infogro's replyOfficial
29 Nov 2024, 12:25Good Day Victor
Thank you for taking the time to provide us with your rating and feedback.
We continuously strive to provide a better service today compared to yesterday. Even though we have satisfied some of your expectations ,we would appreciate if you can provide us with some more info regarding some of the problems that you have encountered with our service. Even though it was resolved promptly its not our desired outcome. Fixing the problems permanently is what our desired outcome would be. We would like to improve every step in the customer journey without causing frustrations down the line.
Please share with us some of the problems that you have encountered in order to investigate. This will help us improve our product/service delivery.
- feedback [at] infogrosp.co.za
Once again thank your for the positive feedback and we appreciate your continuous business
Regards
Marcel
Thank you for taking the time to provide us with your rating and feedback.
We continuously strive to provide a better service today compared to yesterday. Even though we have satisfied some of your expectations ,we would appreciate if you can provide us with some more info regarding some of the problems that you have encountered with our service. Even though it was resolved promptly its not our desired outcome. Fixing the problems permanently is what our desired outcome would be. We would like to improve every step in the customer journey without causing frustrations down the line.
Please share with us some of the problems that you have encountered in order to investigate. This will help us improve our product/service delivery.
- feedback [at] infogrosp.co.za
Once again thank your for the positive feedback and we appreciate your continuous business
Regards
Marcel
Infogro's reply29 Nov 2024, 12:25
Official
Good Day Victor
Thank you for taking the time to provide us with your rating and feedback.
We continuously strive to provide a better service today compared to yesterday. Even though we have satisfied some of your expectations ,we would appreciate if you can provide us with some more info regarding some of the problems that you have encountered with our service. Even though it was resolved promptly its not our desired outcome. Fixing the problems permanently is what our desired outcome would be. We would like to improve every step in the customer journey without causing frustrations down the line.
Please share with us some of the problems that you have encountered in order to investigate. This will help us improve our product/service delivery.
- feedback [at] infogrosp.co.za
Once again thank your for the positive feedback and we appreciate your continuous business
Regards
Marcel
Thank you for taking the time to provide us with your rating and feedback.
We continuously strive to provide a better service today compared to yesterday. Even though we have satisfied some of your expectations ,we would appreciate if you can provide us with some more info regarding some of the problems that you have encountered with our service. Even though it was resolved promptly its not our desired outcome. Fixing the problems permanently is what our desired outcome would be. We would like to improve every step in the customer journey without causing frustrations down the line.
Please share with us some of the problems that you have encountered in order to investigate. This will help us improve our product/service delivery.
- feedback [at] infogrosp.co.za
Once again thank your for the positive feedback and we appreciate your continuous business
Regards
Marcel