GO
Gunther O
1 reviews | Active since Feb 2024
12 Feb 2024, 10:25
Exceptional Service: Lightning-Fast Response from Infogro!
After our house was struck by lightning and we woke up to no internet, Infogro promptly logged a ticket at 8 am. They provided constant and great communication throughout the process. By 2:00 that afternoon, our new router was delivered to us, plug and play ready for use. I have never experienced such great service delivery with my internet. I truly appreciate the prompt response from the entire Infogro team for their amazing service.
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Infogro's replyOfficial
12 Feb 2024, 11:53Dear valued customer
We hope this message finds you well.
We wanted to take a moment to express our sincere gratitude for your recent 5-star review and feedback regarding our service. Your satisfaction is our top priority, and we are thrilled to hear that we were able to swiftly restore your internet connection after your equipment was struck by lightning.
It's customers like you who motivate us to continually strive for excellence in everything we do. We are committed to delivering nothing short of exceptional service, and your positive experience reinforces our dedication to this standard.
Your feedback will be shared with the entire team, serving as a reminder of the impact of our collective efforts. Knowing that we were able to assist you promptly brings us great satisfaction, and we are grateful for the opportunity to serve you.
Once again, thank you for choosing us and for taking the time to share your experience. Should you ever need assistance in the future, please don't hesitate to reach out. We're here to help!
Warm regards,
Marcel
We hope this message finds you well.
We wanted to take a moment to express our sincere gratitude for your recent 5-star review and feedback regarding our service. Your satisfaction is our top priority, and we are thrilled to hear that we were able to swiftly restore your internet connection after your equipment was struck by lightning.
It's customers like you who motivate us to continually strive for excellence in everything we do. We are committed to delivering nothing short of exceptional service, and your positive experience reinforces our dedication to this standard.
Your feedback will be shared with the entire team, serving as a reminder of the impact of our collective efforts. Knowing that we were able to assist you promptly brings us great satisfaction, and we are grateful for the opportunity to serve you.
Once again, thank you for choosing us and for taking the time to share your experience. Should you ever need assistance in the future, please don't hesitate to reach out. We're here to help!
Warm regards,
Marcel
Infogro's reply12 Feb 2024, 11:53
Official
Dear valued customer
We hope this message finds you well.
We wanted to take a moment to express our sincere gratitude for your recent 5-star review and feedback regarding our service. Your satisfaction is our top priority, and we are thrilled to hear that we were able to swiftly restore your internet connection after your equipment was struck by lightning.
It's customers like you who motivate us to continually strive for excellence in everything we do. We are committed to delivering nothing short of exceptional service, and your positive experience reinforces our dedication to this standard.
Your feedback will be shared with the entire team, serving as a reminder of the impact of our collective efforts. Knowing that we were able to assist you promptly brings us great satisfaction, and we are grateful for the opportunity to serve you.
Once again, thank you for choosing us and for taking the time to share your experience. Should you ever need assistance in the future, please don't hesitate to reach out. We're here to help!
Warm regards,
Marcel
We hope this message finds you well.
We wanted to take a moment to express our sincere gratitude for your recent 5-star review and feedback regarding our service. Your satisfaction is our top priority, and we are thrilled to hear that we were able to swiftly restore your internet connection after your equipment was struck by lightning.
It's customers like you who motivate us to continually strive for excellence in everything we do. We are committed to delivering nothing short of exceptional service, and your positive experience reinforces our dedication to this standard.
Your feedback will be shared with the entire team, serving as a reminder of the impact of our collective efforts. Knowing that we were able to assist you promptly brings us great satisfaction, and we are grateful for the opportunity to serve you.
Once again, thank you for choosing us and for taking the time to share your experience. Should you ever need assistance in the future, please don't hesitate to reach out. We're here to help!
Warm regards,
Marcel