Infinity terrible support

Infinity service terrible.

This is our first month of having infinity, and we are going for day 8 for buffering.

We have phoned them numerous time, my husband went to their offices. We did a speed test. The speed is 4mbps after 7, we are paying for a 10mbps line!!!!!

I cant watch tv because it is buffering the whole time!! I have done a speed test on my phone, now they say that we should restart our phones when we get home...really.....the tv is buffering....our phones are doing a speed test which is not what it should be...now according to them there is something wrong with the phones!!!

Can someone please help because this is really getting ridiculous!!!!

Reinette Fourie - ***