TERRIBLE SERVICE WITH RUDE MANAGEMENT

<p>On 1 August 2016 I app**** for WIFI through ITALK. On 2 Aug 2016 I received this email....."Hi Anne – Marie, Upfront cost is 1 months payment of R269.99, your router will be ready on Thursday afternoon. Regards Dave Rogers"........Which I paid immediately. Since then all I recieved was Empty Promises and one Lie to cover the next one. On Monday 15 August 2016 I send them an Email to say If they can't deliver that same day I want to Cancel, where to I received this....."The contract has been cancelled, your funds will be re-imbursed to you during the course of Thursday. Regards Dave Rogers. I waited till today Friday 19 August 2016 without any payments made to myself, I even phoned my Bank and they confirmed there is NO payments pending on my account. I emailed Dave at Italk and ask him whats going on and I received this back......."You are the most irritating person in the world. You obviously don’t know how banks and payments work.Please see the following: Payments made from FNB to FNB accounts may take up to 12 hours to clear.· Payments from FNB accounts to third party banks may take 2 business days to clear.Now seriously , stop being so ridiculous and grow up!!!This is not an excuse but how banks work.Regards Dave Rogers. My respons to this was ..........."Well someone has a temper. I am really very glad my Place of Employment did not use your Company. It did not take 2 working days for my Money to be in your Account, so WHY is it taking 2 working days to be in my Account. Our Bookkeeper said that we receive lots of Large Payments from other Banks and we are also FNB and we never wait 2 days, 1 day at the most. I even phoned my Bank and they say there is no payments pending on my account. SO PLEASE SEND PROOF OF PAYMENT. An if YOUR SERVICE wasn’t so ****PY It wouldn’t of been necessary to Email you the Whole time. If I do not receive my Money on the Latest Monday I AM taking this matter further and I’M putting EVERTHING INCLUDING YOUR RUDE EMAILS AN BUSINESS CARD EVERTHING in The Herald/Burger !!!I am very sorry but You and Your Company is VERY VERY UNPROFFESIONAL and Like I said if it wasn’t for ALL your Empty Promises and one Lie trying to cover the next one I wouldn’t of been so irritating with all the emails."...........I did not even get a reponse out of him and not yet recieved my Money</p> <p> </p>