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Nobubelo N

1 reviews | Active since Feb 2010

01 Sept 2026, 09:14

Misleading information and worst service

In June an agent called me to offer me a home internet package and he gave me all the wrong information about the package. He told me it was unlimited and that the speed was 50mpbs, upon plugging it u found out it was nothing of that sort. I returned the device on the 6th of august and since then the contract hasn’t been cancelled. Every time I call I’m given different information and the debit order is still running. Can you cancel the contract immediately because your agent gave me false information and I’m sure the calls are recorded and you would have had sufficient time to listen to the calls.

0
Replies (4)
iTalk
iTalk's reply02 Sept 2026, 15:06
Official
Hi Nobubelo, We apologise for this, we have taken your details down from your Hellopeter profile and we will contact you directly to resolve this matter with urgency.
NN
Nobubelo N's update04 Sept 2026, 01:36
Reviewer Update
Have never seen such a *****ulent and arrogant company. They advised that they ll contact me urgently and I’m still waiting. This is after numerous calls, email and hello Peter complaint!
NN
Nobubelo N's update04 Sept 2026, 01:38
Reviewer Update
How they continue to operate and how companies like MTN continue working with them is beyond me!
iTalk
iTalk's reply14 Sept 2026, 16:08
Official
Hi Nobubelo, We apologise for this, we have taken your details down from your Hellopeter profile and we will contact you directly to resolve this matter with urgency.