LR
Leon R
1 reviews | Active since Oct 2016
23 Jul 2025, 16:32
Worst Telecom provider
I have 2 small business, for weeks we have had problems with our huge phones. Cindy Meyer is the manageress I have been dealing with but unfortunately we are now ignored. I asked for het managers details, but she refuses to provide it so Now I would like the CEO to phone me ***
Helpful (0)
Replies (7)0
Replies (7)
HUGE TNS's replyOfficial
24 Jul 2025, 08:07Hi Leon,
Thank you for bringing this to our attention. We’re sorry to hear about your experience and understand your frustration. Our team is currently investigating the matter and will be reaching out to resolve it as soon as possible. We appreciate your patience and the opportunity to make things right.
Kind regards,
Thank you for bringing this to our attention. We’re sorry to hear about your experience and understand your frustration. Our team is currently investigating the matter and will be reaching out to resolve it as soon as possible. We appreciate your patience and the opportunity to make things right.
Kind regards,
HUGE TNS's reply24 Jul 2025, 08:07
Official
Hi Leon,
Thank you for bringing this to our attention. We’re sorry to hear about your experience and understand your frustration. Our team is currently investigating the matter and will be reaching out to resolve it as soon as possible. We appreciate your patience and the opportunity to make things right.
Kind regards,
Thank you for bringing this to our attention. We’re sorry to hear about your experience and understand your frustration. Our team is currently investigating the matter and will be reaching out to resolve it as soon as possible. We appreciate your patience and the opportunity to make things right.
Kind regards,
LR
Leon R's updateReviewer Update
24 Jul 2025, 15:05I have not been contacted, you say you understand my frustration??? I need to speak to the CEO. Today!!!
LR
Leon R's update24 Jul 2025, 15:05
Reviewer Update
I have not been contacted, you say you understand my frustration??? I need to speak to the CEO. Today!!!
HUGE TNS's replyOfficial
24 Jul 2025, 16:09 Hi Leon,
Thank you for taking our call. One of our senior team members has been in touch and will follow up again tomorrow. We’re committed to getting this resolved and appreciate your understanding.
Best regards,
The Huge TNS Team
Thank you for taking our call. One of our senior team members has been in touch and will follow up again tomorrow. We’re committed to getting this resolved and appreciate your understanding.
Best regards,
The Huge TNS Team
HUGE TNS's reply24 Jul 2025, 16:09
Official
Hi Leon,
Thank you for taking our call. One of our senior team members has been in touch and will follow up again tomorrow. We’re committed to getting this resolved and appreciate your understanding.
Best regards,
The Huge TNS Team
Thank you for taking our call. One of our senior team members has been in touch and will follow up again tomorrow. We’re committed to getting this resolved and appreciate your understanding.
Best regards,
The Huge TNS Team
LR
Leon R's updateReviewer Update
29 Jul 2025, 14:15Hi, this is Huge last chance to contact me and tell me what they are going to do about the no service, I am trying to run a business. Leon ***
LR
Leon R's update29 Jul 2025, 14:15
Reviewer Update
Hi, this is Huge last chance to contact me and tell me what they are going to do about the no service, I am trying to run a business. Leon ***
HUGE TNS's replyOfficial
29 Jul 2025, 14:33Thank you for your feedback, Leon. We understand the urgency and want to assure you that your case has been escalated. A senior team member will be in touch shortly with an update.
Kind regards,
Kind regards,
HUGE TNS's reply29 Jul 2025, 14:33
Official
Thank you for your feedback, Leon. We understand the urgency and want to assure you that your case has been escalated. A senior team member will be in touch shortly with an update.
Kind regards,
Kind regards,
LR
Leon R's updateReviewer Update
31 Jul 2025, 12:38Hello, you gave me 2 new devices, not working today and yesterday extremely soft cannot hear clients speak. tell me if you do not have a solution!!
LR
Leon R's update31 Jul 2025, 12:38
Reviewer Update
Hello, you gave me 2 new devices, not working today and yesterday extremely soft cannot hear clients speak. tell me if you do not have a solution!!
HUGE TNS's replyOfficial
01 Aug 2025, 08:12Hi Leon,
We apologise for the inconvenience you've experienced. A team member is reviewing your case and will be in touch to assist you.
Best regards,
Huge TNS
We apologise for the inconvenience you've experienced. A team member is reviewing your case and will be in touch to assist you.
Best regards,
Huge TNS
HUGE TNS's reply01 Aug 2025, 08:12
Official
Hi Leon,
We apologise for the inconvenience you've experienced. A team member is reviewing your case and will be in touch to assist you.
Best regards,
Huge TNS
We apologise for the inconvenience you've experienced. A team member is reviewing your case and will be in touch to assist you.
Best regards,
Huge TNS