When professionalism collapses: Huge TNS’s appalling handling of our account migration

Sadly, Huge TNS has consistently failed to meet even the most basic standards of professionalism. First, they took over 40 days to produce a simple updated settlement letter. Then, without justification, they increased the quoted amount. Now, despite full settlement and submission of proof, they’ve denied our migration request with MTN — falsely citing outstanding payments. We have supp**** MTN with all relevant documentation, including proof of payment, and have demanded formal confirmation from Huge TNS that our account is settled. This level of obstruction and misrepresentation not only damages client trust — it stains the reputation of every service provider attempting to operate in good faith. Corporate misdirection is not a game. And Plateau Solutions refuses to stay silent when responsible businesses are treated with contempt.