NV
Naidoo V
1 reviews | Active since Jul 2012
12 Mar 2025, 08:09
Huge TNS - Poor Service
Cancel our account. I sent an email on 11 March 2025. No response from you Cancellation Department. The person I spoke to asked me to email a letter for the cancellation of services. This was done, no response from your company. We supported you for a few years and this is how you treat clients?
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Replies (3)0
Replies (3)
HUGE TNS's replyOfficial
12 Mar 2025, 08:19Morning,
Apologies for the inconvenience, we would like the opportunity to rectify this situation and help make it right for you.
We will contact you shortly to resolve this matter. Kind regards,
Apologies for the inconvenience, we would like the opportunity to rectify this situation and help make it right for you.
We will contact you shortly to resolve this matter. Kind regards,
HUGE TNS's reply12 Mar 2025, 08:19
Official
Morning,
Apologies for the inconvenience, we would like the opportunity to rectify this situation and help make it right for you.
We will contact you shortly to resolve this matter. Kind regards,
Apologies for the inconvenience, we would like the opportunity to rectify this situation and help make it right for you.
We will contact you shortly to resolve this matter. Kind regards,
NV
Naidoo V's updateReviewer Update
12 Mar 2025, 11:56Kindly send me documents signed by us the client indicating cancellation period and details.
I placed notice for cancellation yesterday and I see in your response you state you going to cancel service on 31 April 2025. It should be 11 March to 11 April 2025 (a calendar month). Why are you charging me until 31 April 2025, I think you are just making money of us now. Are you in line with the consumer protection act ?
I placed notice for cancellation yesterday and I see in your response you state you going to cancel service on 31 April 2025. It should be 11 March to 11 April 2025 (a calendar month). Why are you charging me until 31 April 2025, I think you are just making money of us now. Are you in line with the consumer protection act ?
NV
Naidoo V's update12 Mar 2025, 11:56
Reviewer Update
Kindly send me documents signed by us the client indicating cancellation period and details.
I placed notice for cancellation yesterday and I see in your response you state you going to cancel service on 31 April 2025. It should be 11 March to 11 April 2025 (a calendar month). Why are you charging me until 31 April 2025, I think you are just making money of us now. Are you in line with the consumer protection act ?
I placed notice for cancellation yesterday and I see in your response you state you going to cancel service on 31 April 2025. It should be 11 March to 11 April 2025 (a calendar month). Why are you charging me until 31 April 2025, I think you are just making money of us now. Are you in line with the consumer protection act ?
HUGE TNS's replyOfficial
12 Mar 2025, 13:40Good day,
Thank you for reaching out. We will be in touch with you shortly.
Best regards,
Huge TNS
Thank you for reaching out. We will be in touch with you shortly.
Best regards,
Huge TNS
HUGE TNS's reply12 Mar 2025, 13:40
Official
Good day,
Thank you for reaching out. We will be in touch with you shortly.
Best regards,
Huge TNS
Thank you for reaching out. We will be in touch with you shortly.
Best regards,
Huge TNS