NC
Nosipho C

1 reviews | Active since Jul 2025

28 Jul 2025, 14:51

Frustrated Client

I'm so frustrated with service received from Huge. We switched to Huge for a month and problems with network are endless. We have been without connection from Thursday and got connected this morning only to cut again. I had numerous service requests sent and problem still not fixed. Huge is forcing me to 36 months contract after being battling for weeks with their bad service. I really regret joining this company

0
Replies (1)
HUGE TNS
HUGE TNS's reply28 Jul 2025, 14:57
Official
Good day Nosipho,

We're really sorry to hear about your experience. This isn’t the level of service we aim to provide. Your case has been escalated, and our team will be in touch to resolve the issue as quickly as possible.

 Kind regards,
 The Huge TNS Team