Zoom flex/home connect

I registered with Home connect paid obviously for the first month,ok..second month I payed again kn the 1st of February only for them to suspend my account on the 20th of the same month yo tell me I ddnt pay,I even sent my proof of payment to their watsapp..I called every day to ask them to put my internet back on guess what I got the same thing every day " we are escalating the metter"...I had 2 assignments to submit that 2 weeks I have kids that do their home works with the wifi..I had to deal with rude supervisor and 100 consentents who doesnt help you with anything at the end.

Following month I called them first telling them I wanna pay which code should I use,the consultant told me yo use the code they sent on my email well I then went and pay at shoprite on the 8th of March only for them to suspend my account again on the 25th ..like seriously im ****ed im now going to 2 weeks without internet again I had assignment that was due on the 2nd..is it fair for me to pay for internet and buy data on the side because I wanna do my school work just because of incompétence of some people...aparently the code I used was expired now I must login on my app an generate another code who told me that the code is expiring??? What data must I login with because they suspended my account...im fed up with zoom flex you guys need to improve your services.