JA
Josh A

1 reviews | Active since May 2023

04 May 2023, 17:13

Zero Support

HC 'lost' my debit order that has been running for over a year.

I opened a ticket on the site to enquire about this, they have not responded.

They've now cut off my service, I've tried to pay on their portal, it displayed an error, but debited my account.

In the past year, I've opened 3x other tickets to ask about vumatel related downtime, none have been responded to.

0
Replies (1)
Home-Connect
Home-Connect's reply04 May 2023, 19:32
Official
Thank you for your feedback, Josh. An agent will be contacting you to assist further.