WB
WERNER B
1 reviews | Active since Apr 2019
30 Aug 2024, 18:22
Zero network, Zero service
The network connection frequently drops or fails to reconnect after a power outage. Quick support is nonexistent; instead, we receive only apologetic messages days later. This issue is becoming increasingly common.
Helpful (0)
Replies (3)0
Replies (3)
Home-Connect's replyOfficial
30 Aug 2024, 18:23Dear valued customer, thank for the feedback. Kindly note that an agent will be in contact to assist.
Best regards,
Home-Connect's reply30 Aug 2024, 18:23
Official
Dear valued customer, thank for the feedback. Kindly note that an agent will be in contact to assist.
Best regards,
WB
WERNER B's updateReviewer Update
01 Dec 2025, 19:20Once again:
The network connection frequently drops or fails to reconnect after a power outage. Quick support is nonexistent; instead, we receive only apologetic messages days later. This issue is becoming increasingly common.
The network connection frequently drops or fails to reconnect after a power outage. Quick support is nonexistent; instead, we receive only apologetic messages days later. This issue is becoming increasingly common.
WB
WERNER B's update01 Dec 2025, 19:20
Reviewer Update
Once again:
The network connection frequently drops or fails to reconnect after a power outage. Quick support is nonexistent; instead, we receive only apologetic messages days later. This issue is becoming increasingly common.
The network connection frequently drops or fails to reconnect after a power outage. Quick support is nonexistent; instead, we receive only apologetic messages days later. This issue is becoming increasingly common.
WB
WERNER B's updateReviewer Update
30 Dec 2025, 11:25 Dear Home-Connect team,
This issue has still not been resolved.
There is no connection after power outage again.
Please address this reoccurring issue efficaciously.
This issue has still not been resolved.
There is no connection after power outage again.
Please address this reoccurring issue efficaciously.
WB
WERNER B's update30 Dec 2025, 11:25
Reviewer Update
Dear Home-Connect team,
This issue has still not been resolved.
There is no connection after power outage again.
Please address this reoccurring issue efficaciously.
This issue has still not been resolved.
There is no connection after power outage again.
Please address this reoccurring issue efficaciously.