1 reviews | Active since Aug 2017

18 Sept 2023, 18:38

Zero customer service

No service whatsoever. Haven't had internet for over a week. Logged calls via email as your phone lines are always too busy, no one gets back to you. I can't login to the app, as it always says username and password doesn't exist. Zero care in the world for your customers. Potentially some of the worst customer service I have ever experienced in my life. Avoid Home-Connect at all costs.

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Replies (1)
Home-Connect
Home-Connect's reply18 Sept 2023, 18:40
Official
Thank you for your feedback, Sean. An escalation agent will be In contact with you shortly.