PJ
Pieter J

1 reviews | Active since Jun 2021

02 Jun 2021, 12:49

You will be sorry.

Home Connect can not provide you with a Public IP address, so you can not host multiplayer games, or use any type of port forwarding. The sales people will try to convince you that they can, and delay it long enough so that you will pay for an additional month. They also force you to provide debit order information, and will deduct money from your account without providing any invoice before hand.

I was promised that I would get a public IP address if I signed up for the static IP service, which I did, and after 3 weeks of waiting, the order was still not processed. My only option was to cancel the service, so I ended up paying R4510 for a fibre service that I could not use. They do not care if you can not use it, and will keep referring you to the license agreement that you accepted. You will pay for two months, with an installation fee if you go this same route that I did. They also promised to not use my contact information for any marketing, but still sent me a marketing email. This violates the Protection of Personal information ACT. And yes Home Connect, "Download our Home-Connect App and Win!" is a marketing email without consent.

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