NC
Neschlin C
1 reviews | Active since Jun 2021
04 Mar 2022, 16:43
You guys are pathetic in service
You guys are pathetic in service. 4 days since my internet was supposed to be up and running with you. I regret changing my isp to you. I still do not have Internet even though you are billing me. I've spent more than 200mins on the phone and not a single person has rectified my problem. I'm really so frustrated at this point. Keep getting sent from person to person.
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Home-Connect's replyOfficial
04 Mar 2022, 17:01Good day Neschlin .
We sincerely apologize for any inconvenience you may have experienced, however as per your request you accepted the router dispatch and the billing activation fee .
We understand the issue comes in where you line is active with another provider kindly forward us the proof of cancellation as soon as possible so we can resolve this issue for you as quick as possible.
Kind regards
We sincerely apologize for any inconvenience you may have experienced, however as per your request you accepted the router dispatch and the billing activation fee .
We understand the issue comes in where you line is active with another provider kindly forward us the proof of cancellation as soon as possible so we can resolve this issue for you as quick as possible.
Kind regards
Home-Connect's reply04 Mar 2022, 17:01
Official
Good day Neschlin .
We sincerely apologize for any inconvenience you may have experienced, however as per your request you accepted the router dispatch and the billing activation fee .
We understand the issue comes in where you line is active with another provider kindly forward us the proof of cancellation as soon as possible so we can resolve this issue for you as quick as possible.
Kind regards
We sincerely apologize for any inconvenience you may have experienced, however as per your request you accepted the router dispatch and the billing activation fee .
We understand the issue comes in where you line is active with another provider kindly forward us the proof of cancellation as soon as possible so we can resolve this issue for you as quick as possible.
Kind regards