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Silvia Silvia.myles

1 reviews | Active since Jan 2025

27 Jan 2025, 18:56

Wow , all I can say I have had an amazing service from the time of the sale consultant to vumatel checking the Fiber to Home-connect, sending me the router

Wow , all I can say I have had an amazing service from the time of the sale consultant to vumatel checking the Fiber to Home-connect, sending me the router. When received, I still had no access to the internet, but the technician helped on all possible aspects to try and resolve. With 40 min trying all the different ways, she was calm and supportive through it all. An even bigger thank you for the speedy time Home-connect assisted me. Literally took 5 days, and I was connected. Thank you for making the experience a great one.

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Replies (1)
Home-Connect
Home-Connect's reply27 Jan 2025, 18:57
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Dear valued customer, Thank you for your kind words! We are delighted to hear that you are satisfied with our service. Providing excellent customer service is our top priority, and we are glad that we were able to meet your expectations. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us. We are always here to help. Best regards, Home-Connect Customer Service Team