Worst service provider

Thank you for the feedback. I did receive a call on Saturday , but still couldnt be assisted. Im still waiting for the accounts department to call me, but then again I stand a better chance of getting struck by Lightining. I can assure you another week will go pass without me being refunded. I dont understand, as a business if you do an unautorised debit on someones account, do you just stay quiet. How hard is it to do the right thing and just pay the person back. This is the biggest mistake Ive made of giving you my banking details. PLEASE CAN I BE REFUNDED TODAY , OR DO I NEED TO SEEK LEGAL ASSISTANCE.

Another week has gone by just like I predicted. I cant belive that from the 1st of March Ive been calling Home Connect to refund me for an incorrect amount debited on my account in March and its still not sorted. Lets not forget Ive also called them from Last year November for a refund for the months Sep and Oct as I was debited the incorrect package. I cant even tell you guys how exhuasted I am of calling you all the time, begging you to pay me my money and listening to your bull. Actually every single time Ive called in I had to explain the same thing again and again. What makes it worst is that there is no structure or ticketing system you have in place for resolving queries or doing things. Ive been told that there is no record on system of my problem. Your company has no morals , respect or urgency for other people or companies. Even after I told you that I have not paid for my car instalment in full or my vehicle insurance due to the incorrect amount being debited from my account. Bare in mind your company has had had no dealings with me from the start with regards to another instalation and they still inconvenienced me, but I still gave your accounts department a chance to resolve the matter. Ive been driving my car now at my own risk , even knowing that if something happens to it , the bank or my insurance wont pay me out due to a missed payment. You need to understand ive been making false promises to Absa bank and PMD because of your company. I now have to face the music and fix the problems on my end on my own as you dont care. Watch this space , You still wont refund me and ill get debited again in 3 days time, and you will bull**** me for another month. Yourll dont even bother calling your customers to see if they ok or have been helped. Chances are you will call me now and ask me the story again . I JUST WANT MY MONEY BACK.

Hello , I guess now we going to play the silent game. Still no email, sms or phone call from anyone.
Looks like ill have to seek some legal advice as I dont think im going to win with Homeconnect.

hello, Is anyone going to call me. I cant even log into my account on the app.
Please can i recieve feedback on this matter