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Dennis B
1 reviews | Active since Apr 2019
09 Feb 2024, 18:35
Worst service provider
Wifi has been down for 7 ****ing hours no tv no nothing when you phone in no one answers all they can say is sorry whe are extremly busy but come month end an dypu have to pay then they are not busy at all to debit your account. We chose fibre becquse it is uninterrupeted but home connect alsways has a problem. How can one network be down 4 time in 2 months.
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Home-Connect's replyOfficial
09 Feb 2024, 18:43Dear Customer, we apologize if we haven't been able to address your problem adequately. Your satisfaction is important to us, and we want to ensure that we resolve any concerns you may have. A senior service agent will be in touch with you shortly. Thank you for your patience, and we look forward to assisting you further. Best regards
Home-Connect's reply09 Feb 2024, 18:43
Official
Dear Customer, we apologize if we haven't been able to address your problem adequately. Your satisfaction is important to us, and we want to ensure that we resolve any concerns you may have. A senior service agent will be in touch with you shortly. Thank you for your patience, and we look forward to assisting you further. Best regards