LN
Luntukazi N

1 reviews | Active since Dec 2018

12 Jul 2023, 08:21

WORST SERVICE EVER

Today is day 6 and nothing has been resolved about my WiFi.. Every agent I spoke to has been sending me from pillar to post. Friday they are going to deduct their monthly installment without hassle for a Wifi not in use. I haven't received any services from them. I am beyond mad now.

0
Replies (6)
Home-Connect
Home-Connect's reply12 Jul 2023, 08:25
Official
Thank you for your feedback, Luntukazi. An agent will be in contact shortly to assist further.
LN
Luntukazi N's update12 Jul 2023, 08:41
Reviewer Update
Can the agent who called me, call again...I don't think they are clear what the issue is. This has nothing to do with cables. They were just in my area yesterday installing Fibre from my neighbour's house.
Home-Connect
Home-Connect's reply12 Jul 2023, 08:44
Official
Good day Luntukazi. We have requested that the agent contact you again. 
LN
Luntukazi N's update12 Jul 2023, 08:46
Reviewer Update
Thank you.
Home-Connect
Home-Connect's reply12 Jul 2023, 09:06
Official
You're welcome, Luntukazi.
LN
Luntukazi N's update12 Jul 2023, 12:55
Reviewer Update
It has been 4hrs already, waiting for an update on when this will be fixed..what does one have to do to get service with one of your service providers Vumatel. It has been 6 days already, not being able to do my work.