Worst service EVER!!!

My service is down for more than a day now. Tried all of their contact nrs, no response. Logged two queries, no response. Tried calling one of their senior manager this morning, no response. So, this is how they deal with customers: leave them in the lurch when they stuff up! I lost a full day of production yesterday, have work and studies to catch up on today, but what do they care! Stay away from these guys, they just take your money and turn their back on their customers!