JVdl
Jacques Van der linde
1 reviews | Active since Feb 2023
19 Jun 2024, 19:11
Worst service ever
My network has been down for 3 weeks and still they haven't resolved the issue they don't give you updates on whether they have found the problem or if they are working on it.
They never phone you back even when they tell you they will.
Helpful (0)
Replies (3)0
Replies (3)
Home-Connect's replyOfficial
19 Jun 2024, 19:12 Dear Jacques, thank you for the feedback. Kindly note an agent will be in contact shortly to assist.
Home-Connect's reply19 Jun 2024, 19:12
Official
Dear Jacques, thank you for the feedback. Kindly note an agent will be in contact shortly to assist.
JVdl
Jacques Van der linde's updateReviewer Update
20 Jun 2024, 13:45I am so tired of this they still haven't fixed the problem.
Every time they say they will phone me but they never do.
The only way I can get a response is when I phone them and stil they don't have any answers for me.
How long must I be patient with them before canceling my order and move to somone that will actually help
Every time they say they will phone me but they never do.
The only way I can get a response is when I phone them and stil they don't have any answers for me.
How long must I be patient with them before canceling my order and move to somone that will actually help
JVdl
Jacques Van der linde's update20 Jun 2024, 13:45
Reviewer Update
I am so tired of this they still haven't fixed the problem.
Every time they say they will phone me but they never do.
The only way I can get a response is when I phone them and stil they don't have any answers for me.
How long must I be patient with them before canceling my order and move to somone that will actually help
Every time they say they will phone me but they never do.
The only way I can get a response is when I phone them and stil they don't have any answers for me.
How long must I be patient with them before canceling my order and move to somone that will actually help
Home-Connect's replyOfficial
20 Jun 2024, 13:48Dear Jacques, I understand your frustration and apologize for the inconvenience caused. Rest assured, I will escalate your concerns to ensure a swift resolution. Thank you for your patience once more. An agent will be in contact shortly to assist in reaching a resolution.
Home-Connect's reply20 Jun 2024, 13:48
Official
Dear Jacques, I understand your frustration and apologize for the inconvenience caused. Rest assured, I will escalate your concerns to ensure a swift resolution. Thank you for your patience once more. An agent will be in contact shortly to assist in reaching a resolution.