KV
Koenraad V
1 reviews | Active since Oct 2023
27 Oct 2023, 15:53
WORST SERVICE
The experience with Home Connect is really bad. I have provided all the information and my service remains down. I had this type of customer service from day 1.
If you have internet with Home-Connect rather cancel.
I am a L2 Senior Engineer with SEACOM and this is by far the worst FTTH ISP.
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Replies (2)
Home-Connect's replyOfficial
27 Oct 2023, 15:55Dear Koenraad, thank you for the feedback. An agent will be in contact shortly to assist.
Home-Connect's reply27 Oct 2023, 15:55
Official
Dear Koenraad, thank you for the feedback. An agent will be in contact shortly to assist.
Home-Connect's replyOfficial
27 Oct 2023, 16:00Dear Customer, we apologize if we haven't been able to address your problem adequately. Your satisfaction is important to us, and we want to ensure that we resolve any concerns you may have. A senior service agent will be in touch with you shortly. Thank you for your patience, and we look forward to assisting you further. Best regards
Home-Connect's reply27 Oct 2023, 16:00
Official
Dear Customer, we apologize if we haven't been able to address your problem adequately. Your satisfaction is important to us, and we want to ensure that we resolve any concerns you may have. A senior service agent will be in touch with you shortly. Thank you for your patience, and we look forward to assisting you further. Best regards