Worst service

I moved address and requested the activation and cancellation of the old address . Their operation team took long to activate. Where they finally assist after numerous follow up . I was told my old address is not canceled. Now I have billed double for the canceled address and new address due to their 1 month period to cancel . I was told it was requested late where their team took forever to process my staff . I cannot be liable for the incompetency of their staff .