WORST ISP SERVICE EVER

This is very pathetic service as you have to follow up yourself to get any sort of movement from them, I am very disappointed in the way they run their services and business in general and I definitely would not recommend it to anyone else

I HAVE CANCELLED MY ORDER WITH THEM THE 13TH NOVEMBER AND TODAY THE 22 NOVEMBER THEY STILL COULD NOT MANAGE TO CANCEL MY ORDER OR SUPPLY A REF NR OR A CONFIRMATION LETTER, THEY ARE INCOMPETANT AND USELESS. THEY ARE HOLDING UP MY CURRENT ISP,I CANT CONNECT OR HAVE WIFI AT MY HOUSE BECAUSE OF THEM AND THEIR INCOMPETANT WORKERS, CALLING IN IS ALSO A NIGHTMARE THEY EITHER DONT PICK UP OR SOME IDIOT IS PICKING UP NOT KNOW WHAT THEY ARE DOING. AND THEY LIE TO YOUR FACE.

I HOPE NO ONE DEALS WITH THIS LEVEL OF BAD SERVICE AS I AM DEALING PLEASE GET ANOTHER ISP TO HELP YOU CAUSE HOME-CONNECT IS NOT FOR YOU,TAKE MY WORD FOR IT