Worst ISP ever!

I was moving apartments on the 1st of Feb, On the 27th of Jan i logged a case with homeconnect to move my line and activate on the 1st of Feb. I plugged in my router and fibre on the 31st of Jan (Day early). i called Home connect and they said they will ask Metrofibre to activate for me. I followed up later that day and they said that metrofibre was not getting back to them. on the 1st of Feb myself and Homeconnect where troubleshooting because metrofibre said they cannot see my device. We realized that the broadband and service light was off. Homeconnect then logged it with Metrofibre stating that these lights were off. I then called metrofibre and they said that there is a fault and a tech needs to come and fix it. I advised Homeconnect about my conversation. Customer service from Metrofibre called me and also told me that homeconnect specified that my activation is to take place on the 18th of Feb and not the 1st of Feb. Thats another reason they did not activate. I called Homeconnect this morning and told them to log it with metrofibre that a tech needs to come to my place to fix the line. I then called at 5PM and the agent said that she has to log it again because she logged it wrong. This is the worst service ever received. how long does it take to activate a line? i am a consultant that works from home and now i lost out on 3 days of work, tomorrow will be 4 because im guaranteed it wont be sorted out. Guys if i cant work i dont get paid from my clients which results in not paying my bills.