Worst experience Waited from the 1st of December for installation and activation of our line

Worst experience Waited from the 1st of December for installation and activation of our line. I phone almost everyday, and every consultant has a different story. They never ONCE called me back when telling me they will do a follow up, and everytime I phone again, there is something new outstanding or a process I have to redo. I even spoke to the Manager, who also didnt help me much, and just kept telling me that they are still in the turn around time.!! Its been over a month and I am still not able to connect to the Fibre line !! I wouldnt recommend Home Connect to anyone, and if I havent invested so much time into this application, I would have changed providers.