EvdW
Elsa van der Watt
1 reviews | Active since Nov 2009
25 May 2022, 20:10
Worst experience ever
After 3 frustrating weeks of numerous emails, calls and whattapps, still no internet connection. Yet they started billing me, insisting I have an active fibre connection. The loss of income due to this provider's terrible service is incalculable
Helpful (0)
Replies (1)0
Replies (1)
Home-Connect's replyOfficial
26 May 2022, 09:14Dear Elsa,
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Please expect a call from one of our agents shortly.
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Please expect a call from one of our agents shortly.
Home-Connect's reply26 May 2022, 09:14
Official
Dear Elsa,
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Please expect a call from one of our agents shortly.
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Please expect a call from one of our agents shortly.