NB
Ncumisa B

1 reviews | Active since Feb 2020

02 Oct 2022, 10:25

Worst customer service I have ever received

Worst customer service ever and their whatsapp they will just ignore you, I paid my wifi but still I'm not connected they can't resolve the issue for 3 days now, I regret the day I took this home connect...Last time I spoke with Markham promising to resolve the issue but still nothing, to me they don't deserve any star this company...every month I must go back and forth with them it's just a struggle rather use other wifi company

0
Replies (3)
Home-Connect
Home-Connect's reply03 Oct 2022, 08:46
Official
Dear Ncumisa

Thank you for reaching out to Home-Connect, one of our agents will be in touch with you.

Regards
Home-Connect
NB
Ncumisa B's update04 Oct 2022, 11:36
Reviewer Update
I'd like to thank you guys for being able to resolve my issue, even though it was weekend but your team made sure that my wifi was back on...Thank you for your outstanding work
Home-Connect
Home-Connect's reply04 Oct 2022, 11:37
Official
Thank you for your feedback, Ncumisa.