1 reviews | Active since Dec 2023
Worst customer service ever
Stay as far as humanly possible away from these *********** people My modem needed restant, and I types in what the tech told me over the phone, I sent a screenshot on Whatsaap while talking to her and she confirmed it's correct. Obviously it wasn't, j had to spend over R900 to be able to function for 3 days only to be phoned 4 days later and given the correct information. Now they refuse to reimburse me for the R900 I had to spend because of their *********** si called service.
I have spoke to so many of their staff and even a woman who calls herself a manager, they think calculating a prorata amount from my monthly premium the 3/30 days and paying me that is compensation enough!
The absolute arrogance and disrespect clients has to ensure is redicules
Stay away from these people.
