NT
Narissa T

1 reviews | Active since Dec 2023

13 Jun 2025, 07:39

Worst customer service ever

Stay as far as humanly possible away from these *********** people My modem needed restant, and I types in what the tech told me over the phone, I sent a screenshot on Whatsaap while talking to her and she confirmed it's correct. Obviously it wasn't, j had to spend over R900 to be able to function for 3 days only to be phoned 4 days later and given the correct information. Now they refuse to reimburse me for the R900 I had to spend because of their *********** si called service.

I have spoke to so many of their staff and even a woman who calls herself a manager, they think calculating a prorata amount from my monthly premium the 3/30 days and paying me that is compensation enough!

The absolute arrogance and disrespect clients has to ensure is redicules

Stay away from these people.

0
Replies (1)
Home-Connect
Home-Connect's reply13 Jun 2025, 07:46
Official
  Dear valued customer, thank you for the feedback. Kindly note an agent will be in contact to assist. Best regards, Home-Connect Team