Worst cancellation experience ever

We’ve been with home connect for about 6 month on a month to month basis (as is the norm with ISPs). But because we were moving to a new city where they don’t have good coverage we decided it best to cancel. Home connect never did an installation for us as we already had fibre, they just delivered the router. When we cancelled they debuted R3600 from our account for a R878 monthly subscription contract claiming that it’s for installation but they NEVER installed any fibre in our home.

0/10 would never recommend!