LC
Lakes C

1 reviews | Active since Mar 2021

23 May 2022, 18:35

WiFi down

WiFi has been down for almost 24hours and no one at the customer care center can tell you why or assist

0
Replies (3)
Home-Connect
Home-Connect's reply24 May 2022, 07:53
Official
 Dear Lakes 

We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience. 

Please note that we are taking measures to ensure that the above experience does not happen again. 

We believe you were contacted by one of our agents. Please advise should you require further assistance. 

LC
Lakes C's update24 May 2022, 17:11
Reviewer Update
Good day, my WiFi is still down with no ETA of when it will be back up
Home-Connect
Home-Connect's reply25 May 2022, 09:23
Official
Good day Lakes, please expect a call from on our of agents shortly.