NN
Neliswa N
1 reviews | Active since Sept 2021
19 Sept 2021, 08:30
Weeks of NOTHING!
I’m so disappointed! It’s been WEEKS of no communication whatsoever. I’m still waiting for technicians to come do the installations. Every week I’m calling and getting the same response (waiting for Vodacom technicians). But you guys aren’t even trying to communicate with me and keep me updated. I was promised that the technicians will come out last week already. Still nothing, no communication on either side. I need to call again and only then will you tell me, again, that you are waiting on Vodacom. There’s absolutely no change since the day I signed up. I have the app and even on it, it’s just a standstill. Honestly going to be cancelling my contract if by the end of next week there isn’t any progress.
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Replies (1)Home-Connect's replyOfficial
20 Sept 2021, 21:02Good day Neliswa.
We would like to apologies for the experience you have had so far.
One of our consultants will be in contact with you to discuss a way forward.
Kind regards.
Home-connect.
We would like to apologies for the experience you have had so far.
One of our consultants will be in contact with you to discuss a way forward.
Kind regards.
Home-connect.
Home-Connect's reply20 Sept 2021, 21:02
Official
Good day Neliswa.
We would like to apologies for the experience you have had so far.
One of our consultants will be in contact with you to discuss a way forward.
Kind regards.
Home-connect.
We would like to apologies for the experience you have had so far.
One of our consultants will be in contact with you to discuss a way forward.
Kind regards.
Home-connect.
