We switched our prepaid fibre subscription so easily! We had a 20/10 line speed on my mom's account, cancelled that, and reactivated a 40/10 line speed on my details

Dear valued customer, Thank you for reaching out to us and sharing your positive experience with switching your prepaid fibre subscription. We are delighted to hear that the process was smooth and efficient for you. At Home-Connect, we strive to provide excellent service and make the transition as seamless as possible. We're glad that you were able to cancel your previous 20/10 line speed and reactivate a 40/10 line speed on your account without any issues. We appreciate your kind words about Aya, who assisted you during the process. We continuously train our staff to provide friendly and helpful service, and it's great to hear that Aya was able to guide you through testing the line speed. If you have any further questions or require assistance in the future, please don't hesitate to contact us. We are here to help. Thank you for choosing Home-Connect.