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Alyssa S

1 reviews | Active since Feb 2024

02 Feb 2024, 07:01

We recently moved

We recently moved. I called Home-Connect and passed on all necessary information. The next morning I got a call from the Operations Team asking for a time so they could come and install. They arranged for a team and they were here at 07h30 the next morning. I only sat without wifi for 2 days. The turn around time is quick and their team is always ready to assist! Thank you Home-Connect for the best service. I have been a client for almost 2 years now and I am more than happy!

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Replies (1)
Home-Connect
Home-Connect's reply02 Feb 2024, 07:57
Official
Dear Alyssa, Thank you for reaching out to us and sharing your positive experience with Home-Connect. We are thrilled to hear that your recent move was made smoother with our assistance. We understand how important it is to have a seamless transition when moving homes, especially when it comes to essential services like wifi. We strive to provide efficient and prompt service to all our valued customers, and we're glad to hear that our Operations Team was able to arrange an installation promptly and at a convenient time for you. At Home-Connect, we take pride in our dedicated team who are always ready to assist our customers with their needs. We are delighted that you found our team helpful and that they provided you with the service you expected. We appreciate your kind words and your continued loyalty as a customer for almost 2 years. It is our goal to consistently provide the best service possible, and we are thrilled to know that we have been able to meet your expectations. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to let us know. We are here to help! Thank you once again for choosing Home-Connect. Warm regards, Home-Connect Customer Service Advisor