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Leandri L

1 reviews | Active since Apr 2018

06 Sept 2023, 18:06

WANGA & SILENCE GREAT TEAM

For a Network that is currently experiencing high call volumes and many people making use of their service, I am a very very happy Customer.

I didn't wait for anything. Thank you WANGA for even phoning me back after receiving a blank email.

She assisted me into changing my username and actually phoned back after 55 minutes to check if it updated. Home-Connect can be thankful for someone like you working for them. You are making it a pleasant experience for customers.

I phoned Wanga back to say Thank you, everything is in order and had n "SILENCE" surprise when Silence Malefane answered the phone. Thank you for giving me a laugh after a hard day's work.

You are a great team!! Thank you for your service!!

I look forward to being part of the Home-Connect family. Thank you for the Great service Wanga and Silence.

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Replies (1)
Home-Connect
Home-Connect's reply06 Sept 2023, 18:51
Official
Dear Leandri, Thank you so much for your kind words and positive feedback! I'm thrilled to hear that you had such a pleasant experience with our customer service team, particularly Wanga and Silence. They are both dedicated professionals who strive to provide the best service possible. I'll make sure to pass on your appreciation to Wanga and Silence. It's always rewarding for our team to know that they have made a difference and brought a smile to our customers' faces. We are delighted to have you as part of the Home-Connect family. Should you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help you. Thank you once again for your kind words and for choosing Home-Connect. We appreciate your support and look forward to serving you in the future. Warm regards, Home-Connect Customer Service