KM
Kgomotso M
1 reviews | Active since Mar 2024
20 Sept 2024, 13:36
Vuma Payment Issue
I jus wanna thank an agent by the name of Morategi for ensuring that my payment has been refunded. It's unfortunate that I had to move to another ISP, but I'll forever be grateful to her for resolving my issue. Thank you!
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Home-Connect's replyOfficial
20 Sept 2024, 13:41Dear Kgomotso, Thank you for reaching out and sharing your positive feedback regarding Agent Morategi's assistance in resolving your payment refund issue. We are delighted to hear that Morategi was able to provide you with the support you needed during this time. Although we are saddened that you have decided to move to another ISP, we sincerely appreciate your kind words and acknowledgment of Morategi's efforts in helping you. If you have any further questions or require assistance in the future, please do not hesitate to contact us. Thank you for choosing Home-Connect. Warm regards Home-Connect Customer Service.
Best regards,
Home-Connect's reply20 Sept 2024, 13:41
Official
Dear Kgomotso, Thank you for reaching out and sharing your positive feedback regarding Agent Morategi's assistance in resolving your payment refund issue. We are delighted to hear that Morategi was able to provide you with the support you needed during this time. Although we are saddened that you have decided to move to another ISP, we sincerely appreciate your kind words and acknowledgment of Morategi's efforts in helping you. If you have any further questions or require assistance in the future, please do not hesitate to contact us. Thank you for choosing Home-Connect. Warm regards Home-Connect Customer Service.
Best regards,