LR
Leanne R
1 reviews | Active since Sept 2023
12 Jan 2024, 12:33
Very Poor Customer Service & feedback
App**** for fibre over a week ago, Vumatel immediately came to my property & then asked Home Connect for changes that needed to be made in order to process my application. I also called Home Connect several times and advised the same...a week later and I am still not connected and haven't heard back from Home Connect. I keep asking for a manager to call me but no one ever does. Very very poor customer service
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Home-Connect's replyOfficial
12 Jan 2024, 12:36Dear Customer, we apologize if we haven't been able to address your problem adequately. Your satisfaction is important to us, and we want to ensure that we resolve any concerns you may have. A senior service agent will be in touch with you shortly. Thank you for your patience, and we look forward to assisting you further. Best regards
Home-Connect's reply12 Jan 2024, 12:36
Official
Dear Customer, we apologize if we haven't been able to address your problem adequately. Your satisfaction is important to us, and we want to ensure that we resolve any concerns you may have. A senior service agent will be in touch with you shortly. Thank you for your patience, and we look forward to assisting you further. Best regards