AA
Andile A
1 reviews | Active since Sept 2023
06 Sept 2023, 17:44
Very frustrating experience
Very frustrating experience. No internet connection for 6 days and my work is being interrupted. No concrete answers for what the problem is. Given the run around and being told there’s fibre breaks in my area but my neighbours and the entire estate has no issues only my unit. This is costing me money and my livelihood
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Replies (2)
Home-Connect's replyOfficial
06 Sept 2023, 17:45Thank you for your feedback, Andile. An agent will be in contact shortly to assist further.
Home-Connect's reply06 Sept 2023, 17:45
Official
Thank you for your feedback, Andile. An agent will be in contact shortly to assist further.
Home-Connect's replyOfficial
06 Sept 2023, 18:46Dear Dennis, we apologize if we haven't been able to address your problem adequately. Your satisfaction is important to us, and we want to ensure that we resolve any concerns you may have. A senior service agent will be in touch with you shortly. Thank you for your patience, and we look forward to assisting you further. Best regards
Home-Connect's reply06 Sept 2023, 18:46
Official
Dear Dennis, we apologize if we haven't been able to address your problem adequately. Your satisfaction is important to us, and we want to ensure that we resolve any concerns you may have. A senior service agent will be in touch with you shortly. Thank you for your patience, and we look forward to assisting you further. Best regards