CP
Christa P

1 reviews | Active since May 2011

21 Jun 2022, 14:33

Very dissapointed, left Wirulink (who was great) and joined Home-Connect as referred by a family member

Very dissapointed, left Wirulink (who was great) and joined Home-Connect as referred by a family member. Experience has been frustrating, aweful and not the way a client should be treated

0
Replies (5)
Home-Connect
Home-Connect's reply21 Jun 2022, 14:35
Official
Dear Christa,

Thank you for reaching out to Home-Connect, one of our agents will be in touch with you.

Regards
Home-Connect
CP
Christa P's update21 Jun 2022, 14:57
Reviewer Update
Very disheartening to have this experience, I feel like I lost hours of my life fighting for Home-Connect to do the right thing. Being charges for services not used, as they could not get hold of me so they see this as me being activated. Have email communication to substantiate my case.

They do not care about clients. Senior management that was asked to contact back, just ignored it.
CP
Christa P's update21 Jun 2022, 14:59
Reviewer Update
Received an email saying that a rooter will be delivered, called after a week to follow up. Now being charged for something I was "waiting" for. How is this ok?
CP
Christa P's update21 Jun 2022, 15:07
Reviewer Update
Clients mean nothing to this company, anybody who wants to join, please reconsider.
Home-Connect
Home-Connect's reply21 Jun 2022, 15:27
Official
Hi Christa

An agent will contact you shorlty.