JB
Johan B
1 reviews | Active since Jun 2019
03 Oct 2021, 11:56
Very Bad service.
Very Bad service. Cancelled my Current ISP , signed new Contract with HC in the beginning of September. Requested activation on the 1st October. 1. 29 September requested line activation , request sent to there operations department. 2. 01 October , requested update , no line activated , requested again, send object number for manual activation. 3. 03 October , line still not activated.
Phone the Landlines - No answer Create support Tickets via HC app - No response Send Emails - No response.
Helpful (0)
Replies (2)0
Replies (2)
Home-Connect's replyOfficial
13 Oct 2021, 15:26Good day Johan
We would like to apologies for the inconvenience caused .
One of our agents will be in contact with you to assist further .
Kind regards
Home-connect
We would like to apologies for the inconvenience caused .
One of our agents will be in contact with you to assist further .
Kind regards
Home-connect
Home-Connect's reply13 Oct 2021, 15:26
Official
Good day Johan
We would like to apologies for the inconvenience caused .
One of our agents will be in contact with you to assist further .
Kind regards
Home-connect
We would like to apologies for the inconvenience caused .
One of our agents will be in contact with you to assist further .
Kind regards
Home-connect
Home-Connect's replyOfficial
19 Oct 2021, 12:10Dear Johan
Thank you for your patience and reaching out to Home Connect.
We believe that your query has been resolved, please feel free to contact us directly if you are unhappy with the resolution or require further assistance.
Regards
Home Connect Team
Home-Connect's reply19 Oct 2021, 12:10
Official
Dear Johan
Thank you for your patience and reaching out to Home Connect.
We believe that your query has been resolved, please feel free to contact us directly if you are unhappy with the resolution or require further assistance.
Regards
Home Connect Team