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SN
Sthembile N

1 reviews | Active since Oct 2023

31 Mar 2024, 12:39

Very annoying every ...

Very annoying every month I need to fight with homeconnect I made a payment on the 28th March but now my account is suspended due to nonpayment and I paid using the Scode at ok

0
Replies (7)
Home-Connect
Home-Connect's reply31 Mar 2024, 12:41
Official
Dear  Sthembile, thank you for the feedback. Kindly note an agent will be in contact shortly to assist. 
SN
Sthembile N's update01 Apr 2024, 10:05
Reviewer Update
But am still waiting for your assistance since yesterday so that means I will wait for the whole month of April without your help and I cant use the wifi which I paid for mxm you guys are boring every month its the same thing ai shame your service is bad and annoying
SN
Sthembile N's update01 Apr 2024, 10:06
Reviewer Update
I send proof of payment yesterday but you decided to ignore me and ask silly questions
Home-Connect
Home-Connect's reply01 Apr 2024, 10:26
Official
Hi Shembile,
Home-Connect
Home-Connect's reply01 Apr 2024, 10:28
Official
We just want to extend our sincere apologies for this. We have tried to retrieve this proof of payment using the reference provided but can't seem to find it. Could you please relay us your customer code and Phone number so that we can contact you.
SN
Sthembile N's update01 Apr 2024, 12:56
Reviewer Update
Score 0319>>>***993242 this is the score I used to pay you can call on this number ***
Home-Connect
Home-Connect's reply01 Apr 2024, 13:33
Official
Thank you, we will contact you shortly.