JT
Jaco T
1 reviews | Active since Sept 2018
27 Feb 2024, 13:14
Service
<div>Fibre was down 3 times last week and now again it's down. No communication, they don't get back to me when logging a ticket, but expects me to pay my full amount every month but they can't even deliver a proper service. I won't be paying my full account this month you don't provide a full month of service.</div>
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Home-Connect's replyOfficial
27 Feb 2024, 13:16Dear Customer, we apologize if we haven't been able to address your problem adequately. Your satisfaction is important to us, and we want to ensure that we resolve any concerns you may have. A senior service agent will be in touch with you shortly. Thank you for your patience, and we look forward to assisting you further. Best regards
Home-Connect's reply27 Feb 2024, 13:16
Official
Dear Customer, we apologize if we haven't been able to address your problem adequately. Your satisfaction is important to us, and we want to ensure that we resolve any concerns you may have. A senior service agent will be in touch with you shortly. Thank you for your patience, and we look forward to assisting you further. Best regards