HP
Hans P
1 reviews | Active since Oct 2018
25 Mar 2022, 09:54
Useless home connect
Very efficient when opening account. However, total nightmare when closing account. No correspondence between various in-house departments, lack of response. No responsibility taken, everything has to be elevated to senior management, who are useless.
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Home-Connect's replyOfficial
25 Mar 2022, 10:01 Dear Hans,
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Kindly provide us with your customer code or application number in order for us to get one of our agents to give you a call.
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Kindly provide us with your customer code or application number in order for us to get one of our agents to give you a call.
Home-Connect's reply25 Mar 2022, 10:01
Official
Dear Hans,
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Kindly provide us with your customer code or application number in order for us to get one of our agents to give you a call.
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Kindly provide us with your customer code or application number in order for us to get one of our agents to give you a call.