USELESS CUSTOMER SERVICE

The customer service at Home-Connect has dropped completely. Since I have been with them at the current address my fibre has dropped numerous times. - either their fault or Openserve - don't care who. Not once has Home-Connect offered to credit my account for the down time, but now they have increased my account by R60 without contacting me first. I have created numerous tickets to get someone with actual brains to phone me to get this resolved. I have been a loyal customer for over 3years and this is the way they treat their customers, no wonder people are cancelling..