1 reviews | Active since May 2018
Useless
Next to Dash, this is the second most useless company to deal with. Since the "FORCED" migration from Dash on the 1st of Dec 2021 I have been trying to solve an account issue. I have paid my Dec fee on the 19th of November 2021. Then the migration happened. I have done everything they have asked of me, Yet this issue is still not resolved. I have no received a Letter of Demand. I am not at fault here!!! This migration is your dealings, not mine. I WILL NOT pay twice for one month. I paid, it is now your responsibility get the funds from Dash, not mine. I am the victim here, not the ********. How can you send a Letter of Demand, to someone who in his entire life have not missed a single payment of any kind, who paid his Dec fee on the 19th of Nov already? You are exactly what is wrong with this country, the honest and law abiding citizen is the one who gets *****ed at the end. In just the last 4 business days I called and mailed to no avail.
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
We believe you were contacted by one of our agents and they are actively working on resolving your query. Please advise should you require further assistance.
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
We believe you were contacted by one of our agents and they are actively working on resolving your query. Please advise should you require further assistance.