TM
TMAN M
1 reviews | Active since Apr 2010
19 Feb 2022, 10:21
Unreliable, Ripoff fiber network
With Home Connect I pay to see circles on my screens as the line continuously drops. For the first couple of months, the line was perfect, now most of the time I am on 2mbs with one device connected. I wouldn't advise anyone one to subscribe to the Home-connect contract. I am suffering and every time they say it is resolved, a few hours later I am back to the same issue. I can wait for the contract to end in order to get a reliable fiber network. I am tired of contacting Home Connect.
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Home-Connect's replyOfficial
20 Feb 2022, 08:40Dear Tman
On behalf of Home Connect, I want to sincerely apologize for the negative experience that you had with our support team. I understand that our team was not helpful in resolving your issue and didn’t provide the level of service that you’ve come to expect.
Kind Regards,
Home-Connect
On behalf of Home Connect, I want to sincerely apologize for the negative experience that you had with our support team. I understand that our team was not helpful in resolving your issue and didn’t provide the level of service that you’ve come to expect.
Kind Regards,
Home-Connect
Home-Connect's reply20 Feb 2022, 08:40
Official
Dear Tman
On behalf of Home Connect, I want to sincerely apologize for the negative experience that you had with our support team. I understand that our team was not helpful in resolving your issue and didn’t provide the level of service that you’ve come to expect.
Kind Regards,
Home-Connect
On behalf of Home Connect, I want to sincerely apologize for the negative experience that you had with our support team. I understand that our team was not helpful in resolving your issue and didn’t provide the level of service that you’ve come to expect.
Kind Regards,
Home-Connect